SHIPPING & PAYMENT

Shipping Preparation

 

We use the manufacturer’s custom box and carefully pack the game using the same method the manufacturer uses. Then we place the box on a wooden pallet, and the box is strapped to the pallet with heavy duty straps. We send the customer a few pictures of the game so they can see it’s been packed carefully. When it’s picked up, the shipping company straps it to the inside of the truck, and off it goes!

Dimensions and weigh

The dimensions of a typical pinball machine are: 28.5″ wide X 75.5″ high X 52″ deep.

Boxed dimensions: 31″ X 31″ X 57″ high (not including pallet)

Depending on the make and model, the average weight of a pinball machine is 250–350 pounds.

Most modern pinball machines (from the last 25 years or so) have a hinge system that allows the backbox to be folded down.

Shipping & Delivery

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

There is no need to worry about how your pinball machine will arrive. If you like, you may arrange shipping yourself or have us do it for you for a small handling fee. Shipping of the Pinball machine will be calculated on an individual basis. We will take into account where you want the machine delivered to, and what method of shipping would be the safest and least expensive to get it there. Generally we will ship the least expensive way of transporting your pinball game to you without sacrificing on safety or security. Set up is very simple and each machine comes with it’s own service manual. You can be up and playing in five minutes.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Please schedule an appointment prior to arrival for your pickup.

Free Shipping

We offer free Freight shipping on Items marked as free shipping in product description.

Expedited Shipping Fees

We also offer expedited shipping.  The product will show shipping options at checkout. 

Average handling time

On average 1-3 business days after payment clears.

Average shipping time

  1. Pinball machines via Express Freight are 2-5 business days average.
  2. Standard Delivery is average 4-7 business days
  3. Ground or Home is average 2-5 business days.  

Shipping Method and Shipping Fee calculation

  1. Standard Freight
    1. Is free if marked as “Free Shipping” described in the product description
    2. Pre-order deposit items not marked “free shipping” will have freight calculated by weight and dimension using standard freight calculator.  At the time of initial deposit the buyer will only be making a deposit payment for the Pre-Order game as noted in the description of the product. When game approaches its actual shipping date. the buyer will be sent a payment request invoice (prior to shipping) including balance owed plus the calculated shipping fee as described above.
  2. Expedited shipping or Priority Express, the rates will be calculated in the checkout cart and you may choose the carrier and respective price before purchasing.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once you package is ready for shipment you will receive a tracking number in a confirmation email.

DO YOU DELIVER INTERNATIONALLY?

Yes, we do offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday – Friday. Orders cannot be shipped to P.O. boxes.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

Buyers may request an estimated shipping price prior to any purchase via info@pinballmachinesaussies-au.com

If you have any further questions or comments, you may contact us.